{"version":"1.0","provider_name":"Drapers","provider_url":"https:\/\/www.drapersonline.com","author_name":"Zoe Hu","author_url":"https:\/\/www.drapersonline.com\/author\/zoe-hu","title":"M&S cyber-attack: lessons on crisis management","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"fk6YyRtost\"><a href=\"https:\/\/www.drapersonline.com\/news\/ms-cyber-attack-lessons-on-crisis-management\">M&#038;S cyber-attack: lessons on crisis management<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.drapersonline.com\/news\/ms-cyber-attack-lessons-on-crisis-management\/embed#?secret=fk6YyRtost\" width=\"600\" height=\"338\" title=\"&#8220;M&#038;S cyber-attack: lessons on crisis management&#8221; &#8212; Drapers\" data-secret=\"fk6YyRtost\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/cdn.rt.emap.com\/wp-content\/uploads\/sites\/2\/2025\/03\/31133659\/MS-store-2-1024x679.webp","thumbnail_width":1024,"thumbnail_height":679,"description":"As M&S continues to grapple with a cyber-attack which left its online orders suspended and customer data stolen, Drapers speaks with crisis management experts on how the retailer has handled the situation and what other businesses can learn from its approach.\u00a0"}