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multichannel

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Best Multichannel Independent Award winner: Humes Outfitters

Humes Outfitters received unanimous praise from the judges for its impressive financials and business growth, as well as its revival of more traditional retailing methods such as mail order. In May 2021, the then-92-year-old menswear business opened its first dedicated womenswear store in its hometown of Kelso in the Scottish Borders. The new womenswear retail location at 22 Horsemarket is ...

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Business rates for warehousing to ‘soar’

Multichannel retailers that occupy logistics units and industrial properties will be by significant rises in their business rate bills following the next revaluation in 2023, new forecasts show.

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Drapers Omnichannel Overseas report

Part two of Drapers Cross-border Ecommerce series explores how an omnichannel approach can drive growth overseas, and how brands and retailers can optimise this strategy to succeed.

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Connected Consumer 2020 report

Analysing exclusive consumer data, this annual research report explores the evolving shopping habits and preferences of UK fashion consumers aged 18 to 65.

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Comment: What does Asos’s fall from grace tell us?

In the wake of Asos’s second profit warning in seven months, Stephen Springham, head of retail research at property consultancy Knight Frank argues that ecommerce is not a golden ticket to success. 

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Is online losing its shine?

Online sales have been a reliable retail growth story for close to two decades, but new figures reveal a slowdown. Does this signify a levelling-out of sales online? Where will growth come from for pureplay and multichannel retailers? Drapers finds out.

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Ringing the changes for Bells Shoes

Drapers Independent Footwear Retailer of the Year Bells Shoes set up its website in 2007 – a year before Clarks – and has since grown from a single store in Buxton to a global multichannel enterprise. Director Ed Martin explains how